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Questions

The things people ask before they join.

Do I have to answer everything?
No. Every question has a pass, it takes one tap, and nobody is told you used it. Passing is a complete answer.
Can other people see what I write?
Only the people in your Circle, and only after everyone has answered or passed. Nothing appears outside it.
Is it end-to-end encrypted?
No, and we will not say otherwise. Your Guide reads session answers so it can ask sensible follow-up questions, which rules out end-to-end encryption for that content. The privacy page explains exactly what that means.
Can admins see who wrote an anonymous answer?
No. Nobody can, including us in ordinary operation. It is enforced by how the data is stored and who may read it, not by hiding a name in the app.
Is this therapy?
No. Your Guide facilitates a conversation between people who already know each other. It is not a clinician, gives no advice about your health, and does not present itself as either.
What if a conversation goes somewhere serious?
Your Guide stops asking questions and points to real help. Unwritten is not a crisis service and will not try to act like one.
Does it train AI on my conversations?
No. We do not train AI on your conversations and we do not sell them.
What happens if I leave?
You can delete your account, which removes your answers and your reflections. Where a record must be kept for a safety report, we keep only what is required and say so.
How much does it cost?
Pricing is not settled yet. When it is, it will be on this site before it is in the app.